The Five Most Important Questions You Will Ever Ask About Your Organization

Author(s): Peter F. Drucker


With five simple questions, Peter F. Drucker and 5 well-known contributors challenge leaders to take a close look at the very heart of their organizations and what drives them. The five questions presented in this unique book will fundamentally change the way people in organizations work, helping them guide their organization to exceptional levels of performance.
Peter Drucker's five questions are: What is our Mission? with contributions from Jim Collins
Who is our Customer? with contributions from Phil Kotler
What does our Customer Value? with contributions from Jim Kouzes
What are our Results? with contributions from Judith Rodin
What is our Plan? with contributions from V. Kasturi Rangan

These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to "be" - how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today's busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs' or any organization.


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First established as the Peter F. Drucker Foundation for Nonprofit Managment, the Leader to Leader Institute's mission is to strengthen the leadership of the social sector. In collaboration with its partners in the private and public sectors, the Institute furthers its mission by providing social sector leaders with the essential leadership wisdom from all sectors and the resources needed to lead for innovation and to build vibrant organizations. Peter F. Drucker is known as the "father of modern management," and is a best-selling author of thirty-two books including the best-seller The Effective Executive. He is world-renowned thinker on leadership and management and his work has been featured in every major business periodical. A consultant to senior executives for more than fifty years Drucker passed away in 2005. Since Drucker's death, interest in him, his concepts and his books has only grown. His ideas continue to be as relevant today as they were when he first voiced them. Jim Collins, Philip Kotler, Jim Kouzes, Judith Rodin and Kash Rangan are all well established thought leaders themselves, some with multiple best-sellers.

Foreword. About Peter F. Drucker. Why Self-Assessment (Peter F. Drucker)? Question 1: What Is Our Mission (Peter F. Drucker and Jim Collins)? Question 2: Who Is Our Customer (Peter F. Drucker and Philip Kotler)? Question 3: What Does the Customer Value (Peter F. Drucker and Jim Kouzes)? Question 4: What Are Our Results (Peter F. Drucker and Judith Rodin)? Question 5: What Is Our Plan (Peter F. Drucker and V. Kasturi Rangan)? Transformational Leadership (Frances Hesselbein). The Self-Assessment Process. Suggested Questions to Explore. Definitions of Terms. About the Contributors About the Leader to Leader Institute. Acknowledgments. Additional Resources. Index.

General Fields

  • : 9780470227565
  • : John Wiley and Sons Ltd
  • : Jossey Bass Wiley
  • : April 2008
  • : 211mm X 143mm X 10mm
  • : United Kingdom
  • : books

Special Fields

  • : Peter F. Drucker
  • : Paperback
  • : 658
  • : 144